FAQ

Online orders:

These can be paid by bank contact online, or by bank transfer. Please note duration of payment via bank transfer is greater. (Shipping will take place once payment is received).

Pickups:

On site, payment can be made either by cash, or by bank contact. Subsequent payment by bank transfer is not permitted.

Ecocheques (NO PAPER ECOCHEQUES):

Allows you to purchase all appliances that are "refurbished". Eco-vouchers cannot be used on new devices, or accessories. You can only use the eco-vouchers physically in our sales locations (Gentsesteenweg 283 Zele, Markt 52 Zele, Gentse Steenweg 6 Lokeren). So not in the online webshop, or other sales partner on our website where they are not accepted.

Consumption vouchers:

With these you can make purchases from the entire range. You can only use the consumption vouchers physically in our sales locations (Gentsesteenweg 283 Zele, Markt 52 Zele AND Gentse Steenweg 6 Lokeren). So not in the online webshop, or other sales partner on our website where they are not accepted.

"New condition" refers to devices that are as good as new, no or very minor signs of use. In most cases, the devices feature a new screen and back. In other words, refurbished (revised). Each battery was tested and replaced if necessary so that the useful life of the device is maximized.

With "used" we mean devices with light scratches on screen or back. But of course perfectly working and with 1 year warranty. The battery was tested and if necessary replaced so that the usage time of the device is maximum.

"Refurbished" means that the devices are Revised. In other words, regardless of the external condition (New condition or used), these are devices that have been completely checked and put in order. so that the device has a perfect operation.